Refund policy

All sales are final. We do not accept returns or exchanges unless your order arrives with a manufacturing defect. Please note that slight variations in colour and pattern placement may occur due to screen display differences. This is not considered a defect.

If you receive a piece with a genuine manufacturing issue, please contact us within 3 days of delivery with a photo at hello@etherie.sg for review.

Please ensure that the item is returned in its original condition and packaging, unused and free of damage. We reserve the right to decline exchanges for items that do not meet these conditions.

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.